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Because East Side
Wine & Spirits is committed to your privacy, we are making our
information policies transparent.
On this page, we
describe the following:
1. What personally
identifiable information of yours or third-party personal identification is
collected from you through the website
2. The organization
collecting the information
3. How the information
is used
4. With whom the
information may be shared
5. What choices are
available to you regarding the collection, use, and distribution of the
information
6. The kind of security
procedures that are in place to protect the loss, misuse, or alteration of
the information under our control
7. How you can correct
any inaccuracies in the information
If you feel that we are
not abiding by our posted privacy policy, you should first contact East Side
Wine & Spirits customer service through email or by mail at East
Side Wine & Spirits, 11 Maple Dell, Saratoga
Springs, NY 12866.
Information Collection and Use
East
Side Wine & Spirits is the sole owner of the information collected on
this site. We will not sell, share, or rent this information to others in
ways different from what is disclosed in this statement. East Side Wine &
Spirits collects information from our customers at several different points
on our website.
Registration
No
registration is required to use this website, although a customer must create
an account prior to any purchase. During account creation, a customer is
required to give their name, email address, zip code, and password. This
information is used to contact our customers about the services on our site
for which they have expressed interest. It is optional for a customer to
provide a phone number but encouraged so we can have another means to contact
you regarding your order.
Ordering
We
request information from our customers on our order form. Here a customer
must provide contact information (like name and address) and financial
information (like credit card number, expiration date). This information is
used for billing purposes and to fill the customer’s orders. If we have
trouble processing an order, this contact information is used to get in touch
with the user.
Cookies
A
cookie is a piece of data stored on the visitor’s computer containing information
specific to that visitor’s use of the website. Any information placed in the
cookie is accessible only to www.eastsidewinespirits.com and will not be sold or
shared with anyone else under any circumstances. We use a cookie to store a
unique session identifier, and this allows us to maintain your shopping cart
from one-page request to the next. We are also able to maintain your session
information from one visit to the next. By setting a cookie on our site, our
customers do not have to log in more than once, thereby saving time while on
our site. If a customer rejects the cookie, they may still browse our site.
Unfortunately, the customer experience will be greatly curtailed, as the
customer will be unable to log in or make a purchase.
Log Files
We
use IP addresses to analyze trends, administer the site, track customer’s
movement, and gather broad demographic information for aggregate use. IP
addresses are not linked to personally identifiable information.
Sharing
East
Side Wine & Spirits will share aggregated demographic information with
its partners. This is not linked to any personal information that can
identify any individual person.
We use an outside
shipping company to ship orders, and a credit card processing company to bill
customers for goods and services. These companies do not retain, share, store
or use personally identifiable information for any secondary purposes.
We value your privacy
very much at East Side Wine & Spirits and will never release any account
information to anyone outside of the necessary core groups that help our
business function, like those mentioned above unless our customers give us
the authority to do so.
Links
This
website may contain links to other sites. Please be aware that East Side Wine
& Spirits is not responsible for the privacy practices of such other
sites. We encourage our customers to be aware when they leave our site and to
read the privacy statements of each website that collects personally
identifiable information. This privacy statement applies solely to
information collected by this Website.
Security
When
our order form asks customers to enter sensitive information (such as credit
card number and/or social security number), that information is encrypted and
is protected with the best encryption software in the industry – SSL (Secure
Socket Layers), provided by Elavon Hosted Payment. While on a secure page
such as our order form, the lock icon on the bottom of Web browsers such as
Netscape Navigator and Microsoft Internet Explorer become locked, as opposed
to unlocked, or open, when you are just ‘surfing’.
While we use SSL
encryption to protect sensitive information online, we also do everything in
our power to protect customer-information offline. All our customers’
information, like the sensitive information mentioned above, is restricted in
our offices. Only employees who need the information to perform a specific
job (for example, a salesperson) are given access to personally identifiable
information.
If you have any
questions about the security at our website, you can send an email to
our customer service department
Correcting/Updating Personal Information
If
your personal information changes (such as your shipping or billing address,
etc.), you can add new information or delete any addresses or credit cards
from your account at the “Login” page of our site. We can be reached at 518-587-3119.
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